Timebox Product Terms of Sale

Pepper Networks, LLC (Pepper) wants you to be fully satisfied with the workmanship of your printed or engraved Timebox product.  If you are unhappy with the quality of your printed or engraved product because the product arrived damaged or because of a manufacturing defect, please contact us within 14 days of receipt for a refund or replacement product.

Pepper does not review or edit the content of your ebook, printed or engraved product and cannot be responsible or provide refunds or replacements for the user-controlled issues listed below:  

  • Typographical mistakes, including, but not limited to, incorrect spelling, grammar, unfinished text or other textual mistakes or omissions.
  • Poor image quality, including, but not limited to, low-resolution images, blurry, grainy, pixilated or dark images, red eyes, poor color or cropping or other enhancement issues.

We strongly recommend that you carefully review the content of your product before placing your order.

Although Pepper’s fulfillment partners use innovative processes and advanced technology, small variations may occur in the printed and engraved products. These variations are not considered manufacturing defects and will not be refunded.

Pepper reserves the right to refuse to process any order containing content that Pepper, in its sole discretion, deems abusive, defamatory, obscene, in violation of copyright or trademark laws, or otherwise offensive, illegal, inappropriate or unacceptable, including any material Pepper believes may create any potential liability for Pepper under any applicable law or regulation, or that Pepper determines may cause Pepper to lose the services of any supplier. In particular, Pepper reserves the right to refuse to process orders containing content which, in the company's sole opinion, contains expressions of abuse, offensive language or images, obscenity or pornography. 

If you have any questions about these terms please contact us at sales@pepper.com, or Pepper Networks, LLC, 710 14th Ave W, Kirkland, WA 98033, USA.